Growing in Sales at Veeam Costa Rica

How AI and Peer Learning Shape a Sales Career at Veeam Costa Rica

How AI and Peer Learning Shape a Sales Career at Veeam Costa Rica

Jose Ramirez Rodriguez joined Veeam, the Data and AI Trust Company, as a Senior Sales Development Representative in Costa Rica after working in cloud and technology roles supporting major accounts. Since joining Veeam, Jose has built his sales approach around practical AI use, learning from colleagues and finding ways to work effectively while making time for music outside work.

“I wanted to join a growing, global company, one that sees the value of Costa Rica and how we are in the service industry here.”

What Is the Sales Team Culture Like at Veeam Costa Rica?

Jose describes an office where people share what works and make it easy to ask for help. That closeness has made learning part of the workday and strengthened Jose’s confidence in recommending Veeam to people Jose already knows.

Senior Sales Development Representative in Costa Rica

The culture of the people and the way they treat each other is great. Everybody is positive, willing to help, humorous, but professional. I look forward to going into the office, because I know there are people there I care about and like.

Jose Ramirez Rodriguez

Senior Sales Development Representative

That confidence in the team also shows up in the referrals Jose has made since joining.

“I’ve referred three people so far, and they’ve all made it through their first three months of probation, adapting well and hitting their numbers as expected.”

How Can Sales Development Representatives Grow at Veeam Costa Rica?

Jose’s development has come from adapting to new technology and learning directly from the people around him. AI tools have become one part of how Jose works and learns as the technology continues to change.

“I’ve gotten very sharp on using the newer AI tools, especially being able to adapt, because each month something changes.”

Peer learning is just as important. Jose values working alongside colleagues who make their approaches visible and are available when someone wants to understand what works.

“I’ve gathered that the things I’ve learned best are from my peers, since the team makes what they do very visible. I think there’s a benefit to tapping your coworker on the shoulder and asking what they’re doing, since we’re all in the same time zone.”

How Does AI Support Sales Development at Veeam?

Jose uses AI to organize information, identify patterns and create a clearer starting point for deciding where to focus. That can include looking at activity across account executives, key performance indicators and the sales motions that have been more or less successful.

“I ask Claude for a report to know how much work I’m doing for each account executive, proportional to my KPIs, which motions are going around, and which lists I’ve been successful or unsuccessful on.”

For Jose, the value comes from using the technology to structure information before applying his own judgment to what happens next.

“Having it grasp all that raw, unstructured data and give me steps to follow is where I find strength I don’t have in my own personality.”

What Impact Can Sales Development Representatives Make at Veeam?

Jose uses prospecting and AI tools to prepare information for account executives and respond more quickly to questions. The technology supports the research, while Jose brings the conversation skills that help create connections with people.

“If you have a question, you can ask it to something connected to the database, and if you give it context in a smart way, you can answer in real time questions you’d otherwise have to research overnight.”

Jose sees the strongest results when human judgment remains at the center of the conversation.

“I’m very good at cold calling and getting charisma into a conversation. That’s what makes me a good salesperson.”

How Does Veeam Costa Rica Support Work-Life Balance in Sales?

Jose organizes focused work earlier in the day and moves calls or administrative tasks to later hours. That rhythm helps Jose use his attention effectively while keeping evenings available for music and time at home.

“The eight hours I’m connected, I can work smart and go after the tasks in the morning that are very cerebral, like going deep into a spreadsheet or making a presentation, and tackle calls and administrative stuff later in the day.”

VeeaMe Days give employees additional paid time away from work. Jose uses that time to step away from screens and spend time on the things that help Jose recharge.

“It’s awesome. It’s one more day I can spend living my life.”

Why Join Veeam’s Sales Team in Costa Rica?

For Jose, sales and music share something important: both depend on connecting with people. A sales career at Veeam gives Jose opportunities to strengthen that skill while learning from colleagues and using technology to support the work.

“My job is to connect with people, and I can do it through conversation, or more intimately, through music. It’s all about connecting.”

Ready to grow your sales career in Costa Rica? Explore opportunities at Veeam Costa Rica now.