Sales Development Representative

Performance Profile

Play a key role in creating new business opportunities and helping customers discover the value of our solutions. In this position, you will drive the top of the sales funnel through proactive outreach, strategic lead discovery, and clear communication that guides prospects confidently to the next step.

You’ll collaborate closely with the Sales team, support key activities, and use internal tools to identify opportunities and uncover commercial potential. Success in this role requires strong organizational skills, curiosity, and persistence. You’ll approach deals with resilience, stay focused, and maintain momentum as you take ownership of your territory—all while ensuring your records are accurate and up to date in our CRM systems.

Your impact will be measured by the quality of opportunities you generate, your consistency in meeting activity goals, and the resilience you bring to building and sustaining momentum across the sales pipeline.

Sales Development Representative

San José, Provincia de San José

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Function Sales Team Inside Sales Work Location Hybrid Date Posted 03/26/2026

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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

Become a vital part of our company's success! We're on the lookout for motivated individuals to join our sales team as Sales Development Representative. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.

About this Role

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You'll Do

Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
Utilize internal and third-party tools to generate leads and discover white space.
Provide support to qualified prospects, including follow-up, product details, and quotations.
Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
Participate in call-out days, events, and customer meetings with sales colleagues.
Maintain accurate lead information and activity records in CRM systems.
Contribute to team training and onboarding of new sales associates.

What You'll Bring

Advanced English proficiency required (C1/C2 level)
Strong organizational, multitasking, and prioritization abilities.
Attention to detail in maintaining accurate records.
Efficiency in MS Office automation tools to support daily tasks.
Knowledge of virtualization industry.
Bachelor’s degree or equivalent combination of education and experience.
Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

Bonus Skills

Experience using Salesforce CRM and LinkedIn Sales Navigator.
Previous experience in the technology or SaaS industry.
Knowledge of account-based marketing and sales strategies.
Multilingual abilities.

What You'll get

Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
Retirement and social security contributions through Costa Rica’s statutory programs
Life insurance equal to 24x monthly salary, plus disability and funeral coverage
Daily cafeteria subsidy
Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

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Hear from Our Veeamers

Meet the people behind the role and experience what life as an SDR at Veeam really feels like, from growth and team spirit to balance and everyday wins.

My Veeam Experience

I've found a place where I can be myself, laugh with my team, and feel supported to reach my goals.

Adriana Cuna

Senior Sales Development Representative

Our Values

Our values are more than words - they’re the compass guiding how we work, connect, and make decisions every day. They work together to strengthen us and build trust across our teams, with our customers, and partners.

veeam team

We operate as one team, united in our shared purpose. Acting inclusively and trusting each other, we power forward together as one.

Our Values

veeam team

veeam team

We operate as one team, united in our shared purpose. Acting inclusively and trusting each other, we power forward together as one.
elevate and innovate

elevate and innovate

We relentlessly innovate. Constantly questioning and learning. We experiment boldly, learn quickly from failures, and elevate everything we do.
empower customers

empower customers

We put our customers at the center, ensuring their businesses thrive and bounce forward, resilient and strong in a digital world.
act with accountability

act with accountability

We deliver success by taking ownership and driving meaningful impact through data-driven decisions.
make every conversation matter

make every conversation matter

We listen actively, debate purposefully, and align as one team after decisions to drive impactful results.

Our benefits

At Veeam, our benefits are designed to help you thrive at work and beyond. From health coverage and paid time off to mental wellness and volunteering, we offer the flexibility, protection, and support you need at every stage of life. Explore some of the highlights below.

Core Benefits Comprehensive health coverage, retirement plans, and life insurance designed to support you and your family with flexibility and protection through life’s evolving needs.
Wellbeing Our Employee Assistance Program offers confidential support for personal and work challenges—helping you manage stress, mental health, grief, and much more.
Holidays and VeeaMe Days Our Employee Assistance Program offers confidential support for personal and work challenges—helping you manage stress, mental health, grief, and much more.
Veeam Cares Three days of paid volunteering each year, empowering you to support causes close to your heart. Make a difference in your community by contributing to local initiatives and projects that inspire you.