Lead Domain Engineering Specialist

United States

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Function Corporate Functions Team Professional Services Role Type Permanent Work Location Remote Date Posted 04/15/2026

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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

As a Lead Domain Engineering Specialist, you will drive successful onboarding, adoption, and long-term value for customers using Veeam Data Cloud solutions across Microsoft 365, Entra ID, Salesforce, and Azure. You’ll act as a trusted technical partner, helping customers achieve their business outcomes while representing their needs internally. This role combines deep technical expertise with customer advocacy to deliver an exceptional post-sales experience at scale.

What You’ll Do

Lead the onboarding and adoption of Veeam Data Cloud workloads for customers across multiple geographies and levels of complexity

Serve as a technical product expert for Veeam SaaS solutions, supporting customers and internal teams as needed

Monitor customer health by analyzing telemetry and usage data, proactively identifying risks and escalating when necessary

Collaborate with post-sales, product, and cross-functional teams to improve customer outcomes and experiences

Align Veeam solutions to customer business objectives and use cases to maximize value realization

Provide structured feedback to Product Management on feature gaps and limitations impacting adoption and growth

Develop and maintain internal documentation and contribute to continuous process improvement

Technologies You’ll Work With

Microsoft 365

Microsoft Entra ID

Microsoft Azure

Salesforce

ServiceNow

Veeam Data Cloud and SaaS platforms

What You’ll Bring

10+ years of experience in technical success, customer success, or a related post-sales discipline

Strong expertise in Microsoft 365 environments, cloud platforms, and hyperscale technologies

Demonstrated ability to analyze customer success metrics, usage trends, and growth indicators

Excellent communication skills with a customer-focused, empathetic approach to problem-solving

Experience collaborating with cross-functional and global teams

Adaptability in a fast-paced, evolving role and environment

General knowledge of supporting infrastructure such as servers, storage, and networking

Bonus Skills

Experience using ServiceNow and Salesforce in a customer-facing environment

Bilingual fluency in English and Spanish

Prior experience supporting SaaS products and enterprise customers globally

Interest in driving product adoption, customer advocacy, and scalable success programs

Comfort working remotely, with up to 20% travel

What you'll get

Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

U.S. Geographic Zones & Compensation Ranges (TTC / OTE)

Zone 1: San Francisco Bay Area, New York City Boroughs

$206,300—$383,000 USD

Zone 2: Washington, California (excluding San Francisco Bay Area)

$189,100—$351,200 USD

Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona

$171,900—$319,200 USD

Zone 4: All other US locations

$149,600—$277,700 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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