Principal Program Manager - Channel Strategy

About the Role

The Principal Program Manager is a senior individual contributor within the Worldwide Commerce Strategy organization. This role leads the most complex and business-critical projects across commerce strategy and major operational changes, with massive executive visibility and impact. The Principal Program Manager acts as a project and program leader, working independently and making strategic decisions, while influencing stakeholders across the organization without direct authority. Experience in software, commerce, and channel environments is highly valued. 

What You’ll Do

By joining the WW Commerce Strategy team, you will play a pivotal role in shaping the future of Veeam’s commerce strategy and major business initiatives. You’ll be empowered to drive transformation and make a tangible impact across our organization, working closely with executive leaders and diverse teams. 

Key Responsibilities: 

• Lead strategic, high-visibility projects in commerce strategy and major operational changes, driving business transformation and innovation.
• Act as a senior project leader, coordinating cross-functional teams across Sales, R&D, IT, business leaders, project managers, executives, and more.
• Influence and align stakeholders at all levels, building consensus and ensuring coordinated execution.
• Navigate ambiguity and make independent decisions on business-critical issues. Utilize tools such as Aha!, Salesforce, and Monday.com to drive project management excellence.
• Represent the Commerce Platform Strategy team in executive forums and project reviews. Produce comprehensive program and project status reports ensuring timely and effective communication of progress, risks, and key updates to all relevant stakeholders.
• Maintain outstanding working relationships in a matrixed, multicultural business environment.
• Occasionally contribute to developing or refining project standards and best practices.
• Minimal travel required for executive meetings or critical project needs. 

Qualifications: 

• Bachelor’s degree in Business, Information Technology, or related field. Advanced degree preferred.
• Extensive experience leading large-scale, complex business projects, ideally in software, commerce, or channel environments on a global level.
• Demonstrated ability to lead without authority and build consensus among diverse teams.
• Executive presence, strong communication, and stakeholder management skills.
• Experience with Aha!, Salesforce, and Monday.com or similar project management platforms.
• Highly organized, detail-oriented, and able to manage multiple priorities independently.
• Demonstrate excellent English communication skills, both written and verbal.
• Proven track record of decision-making and driving impactful results in high-visibility roles.
• No direct reports; this is a senior individual contributor position with major project and program leadership responsibilities.