Manager, Sales Engineering
Manager, Sales Engineering
Ontario, CAExplore this location
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Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.
About the Role
The Manager, Systems Engineering leads a team of professional Systems Engineers responsible for delivering consistent technical execution, strong customer outcomes, and measurable business impact across a defined region or segment.
This role balances people leadership, operational execution, and technical oversight. It exists to ensure Systems Engineering efforts stay aligned to business priorities while adapting to a market that continues to change rapidly.
Veeam has evolved beyond the legacy as a virtualization backup leader into a data resilience platform company. Customers now expect more than recovery—they expect confidence in their data as it becomes increasingly distributed, regulated, and consumed by analytics and AI initiatives. This role plays a direct part in that shift by developing teams that can guide customers through real change, not just product adoption.
What You’ll Do
Data underpins modern business. It drives operations, customer trust, compliance, and innovation. At the same time, it has become one of the most exposed parts of the enterprise due to ransomware, system failures, architectural sprawl, and accelerating AI adoption.
Data resilience is no longer a technical detail. It is a business requirement—and increasingly a prerequisite for responsible AI use.
This role ensures that Veeam’s strategy becomes execution. By building strong teams, improving how work gets done, and aligning technical engagement to real customer needs, the Manager, Systems Engineering directly influences customer success, partner effectiveness, and Veeam’s credibility in a market where resilient, trusted data is foundational to both security and innovation.
People Leadership & Team Effectiveness
- Lead, mentor, and develop a team of professional Systems Engineers, ensuring consistent productivity, quality, and results.
- Manage performance with clarity and fairness, providing coaching that supports growth and accountability.
- Build a team culture that values preparation, ownership, and customer impact.
- Improve processes and execution consistency to help the team scale effectively.
Business & Operational Alignment
- Align Systems Engineering activities to sales priorities, account strategies, and regional business plans.
- Operate with sound judgment in day-to-day decisions, consulting leadership when scope or impact requires it.
- Track progress against goals and adjust priorities as conditions change.
- Ensure company initiatives are executed consistently and with purpose.
Technical & Strategic Oversight
- Guide teams through complex technical and customer challenges, helping them navigate ambiguity and competing priorities.
- Serve as a technical escalation point, ensuring architectural quality and alignment to Veeam’s data resilience strategy.
- Ensure teams can clearly position how resilient, secure, and governed data enables cloud, analytics, and AI initiatives, not just recovery.
- Share field insight that improves positioning, execution, and cross-functional collaboration.
Cross-Functional & Ecosystem Leadership
- Partner closely with Sales Leadership to improve planning, prioritization, and execution.
- Work across internal teams—including product, engineering, and alliances—to support customer and partner success.
- Build strong working relationships with customers, partners, and technology vendors.
- Support partner-led opportunities where appropriate to extend reach and capability.
What You’ll Bring
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- 5+ years of experience in pre-sales systems engineering, solutions architecture, or enterprise technology roles.
- Experience leading professional teams in pre-sales systems engineering, solutions architecture, or enterprise technology roles in a customer facing environment.
- A track record of mentoring, performance management, and improving team effectiveness.
- Broad understanding of enterprise infrastructure and data-centric technologies sufficient to guide and challenge technical teams.
- Ability to collaborate across functions and influence outcomes without relying on authority.
- A mindset of curiosity, learning and innovation.
- Clear, confident communication skills that keep teams aligned and focused.
- Comfort operating in a fast-moving environment where priorities evolve.
- Willingness to travel 50-75%.
#LI-Remote
#LI-JW1
What you'll get
- Up to 25 vacation day, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 3 weeks for all parents, 12 weeks for birthing parents
- Medical, dental, and vision coverage from day one
- Mental health support, therapy sessions, and digital wellness tools
- RRSP retirement plan with matching contributions
- Fertility support, plus 24 paid volunteer hours through Veeam Cares
- AirVet: 24/7 virtual veterinary care at no cost
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Compensation Transparency
Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, and skills. Offers are typically made below the midpoint of the range.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
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