Renewals and Customer Success Manager with German
Renewals and Customer Success Manager with German
Warsaw, MazoviaExplore this location
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Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.
Your tasks will include:
- Leading a team of 6 to 8 renewals sales representatives to achieve goals
- Coaching team members to improve their individual and collective results
- Managing team performance against quotas and sales forecasts to ensure objectives are met
- Monitoring daily sales activities using the customer relationship management system
- Collaborating with field sales employees on territory division and execution
- Handling customer and partner escalations to maintain positive relationships
- Driving departmental improvements through analysis and process enhancements
What we expect from you:
- Experience managing a sales team with a focus on renewals and revenue growth
- Strong skills in coaching, performance management, and career development
- Ability to nurture a positive team environment aligned with core company values
- Proficiency with sales forecasting, pipeline management, and CRM systems
- Demonstrated success in driving metrics related to renewal rates and upsell activities
- Strong collaboration and communication skills across departments and levels
- Commitment to leading by example and sharing best management practices
We offer:
- Opportunities for professional growth through training and development programs
- Supportive and collaborative work environment focused on career advancement
- Competitive compensation package with performance-based incentives
- Access to cutting-edge tools and technologies to support your success
- Comprehensive benefits including health, wellness, and work-life balance initiatives
- Recognition and rewards for outstanding achievements and contributions
- Flexible work arrangements to accommodate your personal and professional needs
Please note: If the applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Poland.
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Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
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