Windows Technical Suppport

AustraliaNew South WalesNorth Sydney

Technical Support Engineer provides inbound technical support for Veeam’s products via the telephone, email, and remote sessions, which may require careful examination of many infrastructure and other environmental variables, as well as a detailed analysis of log files. This highly technical support role requires deep analytical troubleshooting of complex technical problems. This position is not a traditional call center based customer service role.

Language Required

  • English

Additional skills

  • Creativity and perseverance for solving problems.
  • Proven track record of high customer satisfaction ratings in customer or technical service rol
  • Strong written and oral communication skills.
  • Collaborative work environment for team success

We offer

  • Modern, energetic, global working environment
  • Opportunities for professional growth and promotion
  • Work in a stable, dynamic company
  • Competitive salary, depending on skills and experience
  • Comprehensive healthcare

Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Veeam promotes affirmative action for minorities, women, disabled persons and veterans. Veeam also maintains a drug-free workplace.

Ed Cowgill
«Veeam has provided me with incredible advancement opportunities to expand my career into both technical and IT management»
Ed Cowgill
Director, Customer Technical Support, The USA
«Veeam has provided me with incredible advancement opportunities to expand my career into both technical and IT management»

For a quick vacancy search select a location, department or language:

 
 
 
 
All languages
Connect with us

Not ready to apply?
Keep in touch with Veeam!

19 jobs found

Junior Windows Technical Support Engineer - T1

Technical Customer Support

  • Provide technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing.
  • Proactively stay...

AustraliaNew South WalesNorth Sydney

English

Technical Support Engineer

Technical Customer Support

  • Provide technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing.
  • Proactively stay...

United StatesOhioColumbus

English

Technical Support Engineer, Windows

Technical Customer Support

  • Provide technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing.
  • Proactively stay...

United StatesOhioColumbus

English

Technical Support Engineer, Linux

Technical Customer Support

  • Provide technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing.
  • Proactively stay...

United StatesOhioColumbus

English

Technical Support Engineer (English)

Technical Customer Support

  • Perform troubleshooting and analysis, including log file investigation
  • Act as a technical focal point in relationships to fellow IT...

RomaniaBucharest

English

Technical Support Engineer (French)

Technical Customer Support

  • Perform troubleshooting and analysis, including log file investigation
  • Act as a technical focal point in relationships to fellow IT...

RomaniaBucharest

English, French