Systems Engineer, Customer Success

United StatesGeorgiaAlpharetta

Date Posted: 2020-10-26

Everything’s in place for you to win at Veeam – the global leader in Cloud Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 360,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that’s won over 170 top industry awards. But we’re always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you’ll be backed by a best-in-service product and an unrivalled reputation for delivering customer satisfaction – our net promoter score is 3.5x the industry average.

Ultimately though, we grow together, so we’ll support you fully to be successful in your role. We’ll invest in you through our on-demand learning systems. Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programmes that could propel you further forward than you imagined. And whether it’s learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development.

All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep it real and be genuine with each other. We’re inclusive, diverse, open and honest people who collaborate, support each other and have fun together. And we’re nimble enough for people to speak up. We play to win; we’re competitive, hungry and driven, but we remain humble. If that’s you, get ready to do Veeamazing things.

Language Required

  • English

Responsibilities

  • Conduct live and virtual customer meeting presentations and demonstrations
  • Collaborate with the customer/partner to establish and translate business objectives into technical requirements
  • Independently consult with customer base to provide technical expertise on data protection
  • Coordinate closely with Internal Teams like Support and Licensing
  • Work closely with Product Management to provide customer feedback

Qualifications

  • Demonstrated solution sales and/or technical presales experience preferred
  • Industry-based experience with experience with data protection technologies
  • Industry based experience in storage, network and/or cloud-based technologies strongly desired
  • Experience working with monitoring tools and frameworks
  • Experience in data life-cycle management with IT audit requirements
  • Demonstrated experience with virtualization technologies
  • Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
  • Ability to adapt to changes in roles and responsibilities
  • Excellent time management skills required
  • Ability to travel 20 – 25%

Knowledge

  • Deployment of software solutions into complex environments
  • Deep level understanding of Veeam and/or similar technologies
    • VMCE certification preferable
  • Excellent verbal and written communication skills; must be able to present to groups
  • Other Industry relevant professional certifications is desirable

We offer

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Gianluca Mazzotta
«I love the feeling that I am actively contributing to a common goal. That's a fire hasn’t gone out in me since I started.»
Gianluca Mazzotta
EMEA Pre-Sales Vice President, Italy
«I love the feeling that I am actively contributing to a common goal. That's a fire hasn’t gone out in me since I started.»

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