Renewals Sales Representative - English / Spanish

United States, Georgia, Alpharetta

The Renewal Sales Representative - LATAM is responsible for the renewal of customer maintenance contracts in their assigned territory (LATAM); this includes providing quotes directly to customers and/or their assigned channel partners. The Renewal Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products.

Language Required

  • English
  • Spanish

Responsibilities

  • Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue.
  • Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements.
  • Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements.
  • Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts.
  • Positively interacts and collaborates with Customers, Veeam partners, and Veeam associates.
  • Identifies and pursues maintenance reinstatement opportunities.
  • Assists in negotiation of maintenance agreements.
  • Accurately records all activities on customer/partner record in SalesForce.
  • Achieves target quota.
  • Performs other duties as assigned.
    Update Account & Contac

REPORTING RELATIONSHIP AND ACCOUNTABILITY

This position reports to the Sr. Manager, Renewal Sales, North America

Qualifications

  • Bachelor’s Degree required (A combination of education and experience will be considered.)
  • Fluent in English and Spanish (Speaking, Reading and writing).
  • Previous product or services sales experience in software or related industry is a plus.
  • Previous support and/or maintenance renewal sales experience is preferred.
  • Superb customer service skills are required.
  • Excellent verbal and written communications skills.
  • Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas.
  • Ability to work in a semi-autonomous and fast-paced environment; must be a high-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls.
  • Experience compiling, querying, analyzing and reporting data.
  • Proficiency with SalesForce is desirable.

We offer

  • Modern, energetic, global working environment
  • Opportunities for professional growth and promotion
  • Work in a stable, dynamic company
  • Competitive salary, depending on skills and experience
  • Comprehensive healthcare

Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Veeam promotes affirmative action for minorities, women, disabled persons and veterans. Veeam also maintains a drug-free workplace.

Gianluca Mazzotta
«I love the feeling that I am actively contributing to a common goal. That's a fire hasn’t gone out in me since I started.»
Gianluca Mazzotta
EMEA Presales Director, Italy
«I love the feeling that I am actively contributing to a common goal. That's a fire hasn’t gone out in me since I started.»

For a quick vacancy search select a location, department or language:

 
 
 
 
All languages

1 job found

Director, Civilian Federal Sales

Sales

  • Manage a team of 6+ Federal Account Executives across the Civilian Federal marketplace.
  • Report to and work with the VP of Federal Sales...

Multiple locations

English