Renewal Representative Italy

Romania, Bucharest

Language Required

  • English
  • Italian

Responsibilities

The Renewal Representative is responsible for handling renewal sales.


Job Description:

  • Monitors the funnel of expiring agreements in SMB (small and medium business) segment, contacts customers anywhere from 30 days to 6 months (depending on product) in advance of expiration, and provides a proposal/quote to the customer/partners for the continuation of their support and products.
  • Monitors proposals/quotes outstanding to customers to ensure that sales are closed.
  • Interacts and collaborates externally with partners and end users and internally with the Veeam sales team.
  • Handles customer inquiries by explaining the provisions and benefits of the proposed plans; up-sells and upgrades products.
  • Actively pursues the list of lapsed customers, end users and channel partners to sell reinstated products.
  • Tracks proposals/quotes outstanding, orders received, the rate of renewals, and the current forecast for reporting to management.
  • Generates quotes and assures that contracts contain appropriate terms and conditions for maintenance renewals selected by the customer.
  • Assists in negotiation of contracts or maintenance agreements.
  • Performs other duties as assigned

Qualifications

Job Requirements:

  • Previous sales experience desired, but not required.
  • Experience in representing a high technology product or service with demonstrated ability to meet or exceed a sales quota preferable
  • Exceptional verbal and written communications skills
  • Fluent English and Italian
  • Excellent electronic correspondence skills, with knowledge of basic business research tools
  • Ability to work independently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter
  • Ability to adapt to changes in roles and responsibilities
  • Higher education

Language Required:

  • English and Italian
Gianluca Mazzotta
«I love the feeling that I am actively contributing to a common goal. That's a fire hasn’t gone out in me since I started.»
Gianluca Mazzotta
EMEA Presales Director, Italy
«I love the feeling that I am actively contributing to a common goal. That's a fire hasn’t gone out in me since I started.»

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