Renewal Representative (with German language)

Russian Federation, Saint-Petersburg

Language Required

  • English
  • German

Responsibilities

  • Monitors the funnel of expiring agreements in SMB (small and medium business) segment, contacts customers anywhere from 30 days to 6 months (depending on product) in advance of expiration, and provides a proposal/quote to the customer/partners for the continuation of their support and products.
  • Monitors proposals/quotes outstanding to customers to ensure that sales are closed
  • Interacts and collaborates externally with partners and end users and internally with the Veeam sales team.
  • Handles customer inquiries by explaining the provisions and benefits of the proposed plans; up-sells and upgrades products.
  • Actively pursues the list of lapsed customers, end users and channel partners to sell reinstated products.
  • Tracks proposals/quotes outstanding, orders received, the rate of renewals, and the current forecast for reporting to management.
  • Generates quotes and assures that contracts contain appropriate terms and conditions for maintenance renewals selected by the customer.
  • Assists in negotiation of contracts or maintenance agreements.
  • Performs other duties as assigned

Qualifications

  • Exceptional verbal and written communications skills.
  • Ability to work in a semi-autonomous and fast-paced environment; must be a high-energy, motivated self-starter.
  • Experience compiling, querying, analyzing and reporting data.
  • Exceptional organizational skills with the proven ability to prioritize and complete multiple tasks to meet deadlines and quotas.
  • Ability to adapt to changes in roles and responsibilities.
  • Bachelor’s Degree required (A combination of education and experience will be considered).
  • Previous sales experience representing a high technology product or service with demonstrated ability to meet or exceed a sales quota (preferable).
  • Language requirements:
    • German language at an advanced level

We offer

  • Modern, energetic working environment
  • Opportunities for professional growth and promotion
  • Competitive salary
Sam
«Veeam is the reason I spring — not roll — out of bed in the morning: To help customers realize their wildest data center availability dreams.»
Sam
Inside Systems Engineer, Australia
«Veeam is the reason I spring — not roll — out of bed in the morning: To help customers realize their wildest data center availability dreams.»

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