Renewal Representative with French
About Veeam Software
Veeam® recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers.
Founded in 2006, Veeam currently has 43,000 ProPartners and more than 216,500 customers worldwide. Veeam's global headquarters are located in Baar, Switzerland, and the company has offices throughout the world. To learn more, visit https://www.veeam.com.
The Renewal Representative is responsible for handling renewal sales.
- Monitors the funnel of expiring agreements in SMB (small and medium business) segment, contacts customers anywhere from 30 days to 6 months (depending on product) in advance of expiration, and provides a proposal/quote to the customer/partners for the continuation of their support and products.
- Monitors proposals/quotes outstanding to customers to ensure that sales are closed.
- Interacts and collaborates externally with partners and end users and internally with the Veeam sales team.
- Handles customer inquiries by explaining the provisions and benefits of the proposed plans; up-sells and upgrades products.
- Actively pursues the list of lapsed customers, end users and channel partners to sell reinstated products.
- Tracks proposals/quotes outstanding, orders received, the rate of renewals, and the current forecast for reporting to management.
- Generates quotes and assures that contracts contain appropriate terms and conditions for maintenance renewals selected by the customer.
- Assists in negotiation of contracts or maintenance agreements.
- Performs other duties as assigned
- 2 years of experience in B2B sales
- Exceptional verbal and written communications skills
- Fluent English and French
- Excellent electronic correspondence skills, with knowledge of basic business research tools
- Ability to work independently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter
- Ability to adapt to changes in roles and responsibilities
- Higher education
- Modern, energetic working environment
- Opportunities for professional growth and promotion
- Competitive salary