Inside Sales Manager, Cloud

United StatesGeorgiaAlpharetta

The Inside Sales Manager, VCSP will perform sales activities, coach and develop talent, and and drives the sales process for a designated sales team within the Veeam Cloud & Service Provider department. 

Language Required

  • English

Responsibilities

Leads a team of 6+ Inside Sales employees

• Manages Team performance against quotas and sales forecasts, executes operating plans and ensures sales objectives are met

• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas

• Monitors daily KPI’s of sales representatives including outbound calls, demonstrations, and opportunity creation targeting specific customers to achieve objectives and managing sales support activities

• Establishes and reports on metrics to measure performance of the inside sales activities; corrects deficiencies where necessary

• Collaborates with area field sales and channel employees on territory planning and execution

• Maintains and promotes a successful and positive work environment; trains new hires and provides coaching and mentoring to direct reports

• Provide coaching and guidance on deal strategy and negotiations

• Developing & executing against a strong daily/weekly/monthly activity management process.

• Complete individual performance evaluations on an annual basis, supported by ongoing feedback, objective setting, motivation and skills development.

• Performance management through call monitoring, one on coaching, sales strategizing and when necessary, formal performance improvement planning

• Maintaining an outstanding level of customer service through hiring, coaching and developing a world-class team of phone-based sales representatives.

• Act as an escalation point to customers, both internal & external to constantly improve customer experience.

• Work closely with field-based sales teams on sales strategy, customer touch (frequency), sales gap closure.

• Work with marketing & training departments to develop and execute against sales rep engagement and development programs.

• Keep updated on product and industry knowledge.

• Tightly manage a 30, 60 and 90 days forecast and pipeline

• Analyze reports to identify risks and business trends

• Strong quantitative, analytical and conflict resolution abilities.

• Effective written and verbal communication skills, ability to present to large and small audiences.

Qualifications

  • Bachelor’s Degree required
  • One to three (1-3) years of inside sales management or supervisory experience in the software industry required; telephone and internet-based sales experience required
  • Demonstrated experience building, training, managing, growing and developing an inside sales team
  • Proven track record of successful selling as an inside sales representative
  • Demonstrated knowledge of different sales methodologies and customer relationship management (CRM) systems: Salesforce knowledge is desired
  • Knowledge of virtualization and modern data center storage technology, experience with VMware and/or Microsoft is preferred
  • Experience with Channel Sales in a two-tier distribution model
  • Experience in cloud technologies and services (SaaS, PaaS, IaaS, hybrid, private, public) strongly preferred
  • Demonstrated knowledge of different sales methodologies and customer relationship management (CRM) systems: salesforce.com knowledge is desired
  • Experience in a highly matrixed management organization and a team-based selling environment a plus

We offer

#LI-JM1

Natasha
«For me, Veeam is a platform that launched my career into people management in conjunction with channel management. Veeam provides an opportunity for all its employees to succeed and progress within the IT industry.»
Natasha
Senior Inside Channel Manager (Team Lead), Australia
«For me, Veeam is a platform that launched my career into people management in conjunction with channel management. Veeam provides an opportunity for all its employees to succeed and progress within the IT industry.»

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