SalesForce Administrator

Russian FederationSaint-Petersburg

Date Posted: 2019-08-14

Language Required

  • English

Responsibilities

The responsibilities of CRM Administrator are broken up into two sections: Administration and User Training.

Administration:

  • Day to day administration of Salesforce
  • Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles
  • Perform data loading and merging / processing of duplicate records
  • Develop and manage reports and dashboards
  • Maintain Territory Management within Salesforce
  • Create and maintain workflows, approval processes, and validation rules
  • Assist in analyzing current sales processes and suggest improvements
  • Identify Salesforce usage problems and craft technical /communication plans to remedy
  • Help integrate new functionality from Salesforce releases and upgrades, including plugins
  • Continuously improve user’s Salesforce experience; focusing on speed, efficiency and shortening the sales cycle
  • Troubleshoot escalated issues and tickets with Salesforce.com

User Training:

  • Train new and existing end users on the Salesforce CRM
  • Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users

Qualifications

 

  • 3+ years of IT work experience and 1+ year of CRM administration experience
  • Good writing, presentation, communication and organization skills
  • English (Upper-Intermediate)
  • Salesforce.com experience
  • ADM201 certified

We offer

 

  • Salary average or higher the market based on your skills and expertise
  • Quarter bonuses based on personal success + annual income growth
  • Modern, energetic, international, working environment in a team of engaged and loyal professionals
  • Opportunities for professional growth and career promotion
  • Professional training and education: unlimited access to e-library, professional courses and conferences, English classes
  • Flexible working schedule and opportunity to work remotely time to time if you need it
  • Employment according to the Labor Code of the Russian Federation (all payments are fully "white" + 28-Day annual leave, etc)
  • Active corporate life: release pizzas, NY and Company birthday parties. quarter team-building activities
  • Corporate bonus program (you do not have to choose, you will get all of them):
    • Sports / fitness compensation
    • Extended medical insurance policy including dental services
    • Insurance for your foreign passport
    • Extra payments to support important personal events
Anton Gostev
«If you are interested in the traditional approach to the development, marketing and sales of software, then you should go to work for our sad competitors!»
Anton Gostev
Vice President of Product Management
«If you are interested in the traditional approach to the development, marketing and sales of software, then you should go to work for our sad competitors!»

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