Manager, HR Operations and Administration
United States, Ohio, Columbus
Responsible for all areas of Human Resources Operations for the Americas Region. Provides operational support on all/most functions within the Human Resources function. May rely on subject matter experts for more detailed information/expertise on complex or unusual issues. Handles HR Administrative work in the corresponding scope – country, group of countries. Processes routine HR transactions that cannot be completed through manager or employee self-service applications.
Workforce Analytics: run standard or customized scheduled reports in Workday ie. for leavers, absence, onboarding, starters
Hiring and Onboarding: Co-ordinate the new starter process, including:
- collection of new starter contract, forms and documents
- benefits enrollment
- organization of new hire orientation
- requesting IT access for new starters
- collecting and managing photos of employees in Outlook
- ensure together with the Internal Training Manager that new employees complete the online new hire orientation program and produce reporting on such as and when requested
- assist the managers and new employees during their on-boarding and probationary period
Internal Mobility: Co-ordinate the internal mobility process (collection of forms and documents)
International assignments: support the international assignments process (collection of forms and documents)
Office Management: Implement “Best place to be” project – office look and feel
Standard Policies and Procedures:
- build, maintain and drive implementation of standard employment policies and procedures in accordance to local regulations.
- ensure full compliance with local legal laws and regulations
Personnel Data Management:
- must have experience with Workday HRIS
- control the HR administration
- input, maintain and correct Personnel Data in HR Systems
- run the absence management systems
Collaborating: Working cooperatively with others to help a team or work group achieve its goals.
Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listens actively to others.
Continuous Improvement: Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.
Earning trust: Gaining others' confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges.
Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently.
Customer Orientation: Placing a high priority on the (internal or external) customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs.
Decision Making: Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes
Monitoring Information: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Positive Approach: Demonstrating a positive attitude in the face of difficult or challenging situations; providing an uplifting (yet realistic) outlook on what the future holds and the opportunities it might present.
Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Prior experience in HR Operations or as HR Generalist constitutes an advantage. Prefer technology industry, experience with operational excellence and process orientation.
- Must have experience with Workday
- Administrative and clerical procedures and systems
- Subject Matter Expert with Workday
- Country specific labor and employment laws
- Employment and labor laws
- Internal compliance procedures
- Local safety regulations
- Selection and promotion processes
- Standard Operating Procedures (SOP's)
- Taxation regulations