SalesForce Administrator

Russian FederationSaint-Petersburg

Date Posted: 2019-08-14

Language Required

  • English

Responsibilities

The responsibilities of CRM Administrator are broken up into two sections: Administration and User Training.

Administration:

  • Day to day administration of Salesforce
  • Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles
  • Perform data loading and merging / processing of duplicate records
  • Develop and manage reports and dashboards
  • Maintain Territory Management within Salesforce
  • Create and maintain workflows, approval processes, and validation rules
  • Assist in analyzing current sales processes and suggest improvements
  • Identify Salesforce usage problems and craft technical /communication plans to remedy
  • Help integrate new functionality from Salesforce releases and upgrades, including plugins
  • Continuously improve user’s Salesforce experience; focusing on speed, efficiency and shortening the sales cycle
  • Troubleshoot escalated issues and tickets with Salesforce.com

User Training:

  • Train new and existing end users on the Salesforce CRM
  • Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users

Qualifications

 

  • 3+ years of IT work experience and 1+ year of CRM administration experience
  • Good writing, presentation, communication and organization skills
  • English (Upper-Intermediate)
  • Salesforce.com experience
  • ADM201 certified

We offer

 

  • Salary average or higher the market based on your skills and expertise
  • Quarter bonuses based on personal success + annual income growth
  • Modern, energetic, international, working environment in a team of engaged and loyal professionals
  • Opportunities for professional growth and career promotion
  • Professional training and education: unlimited access to e-library, professional courses and conferences, English classes
  • Flexible working schedule and opportunity to work remotely time to time if you need it
  • Employment according to the Labor Code of the Russian Federation (all payments are fully "white" + 28-Day annual leave, etc)
  • Active corporate life: release pizzas, NY and Company birthday parties. quarter team-building activities
  • Corporate bonus program (you do not have to choose, you will get all of them):
    • Sports / fitness compensation
    • Extended medical insurance policy including dental services
    • Insurance for your foreign passport
    • Extra payments to support important personal events
Jim Tedesco
«Veeam is a cool, progressive and fast-paced company with great technology.»
Jim Tedesco
Senior Vice President, Global Renewals & Customer Success
«Veeam is a cool, progressive and fast-paced company with great technology.»

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