Salesforce Administrator

Romania, Bucharest

The CRM System Administrator is responsible for all levels of Salesforce administration, including user training and supporting all Veeam users worldwide. In addition, the CRM System Administrator will be assigned special projects related to sales operations by the Director, Sales Operations.

Language Required

  • English

Responsibilities

Administration:

  • Day to day administration of Salesforce CRM
  • Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles
  • Perform data loading and merging / processing of duplicate records
  • Develop and manage reports and dashboards
  • Maintain territory management within Salesforce
  • Create and maintain workflows, approval processes, and validation rules
  • Assist in analyzing current sales processes and suggest improvements
  • Identify Salesforce usage problems and craft technical /communication plans to remedy
  • Help integrate new functionality from Salesforce releases and upgrades, including plugins
  • Continuously improve user’s Salesforce experience; focusing on speed, efficiency and shortening the sales cycle
  • Troubleshoot escalated issues and tickets with Salesforce.com

User training:

  • Train new and existing end users on the Salesforce CRM
  • Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users.

Qualifications

  • 3+ years of IT work experience and 1+ year of CRM administration experience 
  • Good writing, presentation, communication and organization skills
  • Fluent English

Additional skills

  • Salesforce.com experience
  • ADM201 certified

We offer

  • Modern, energetic, global working environment in a fast growing company
  • Opportunities for personal and professional growth and development
  • Relocation package
  • Competitive salary, depending on skills and experience
  • Competitive result-based bonuses
  • Comprehensive benefits package: premium private healthcare & dental services, transportation, gym, parking, on-site massage and special discounts
  • Modern office facilities with recreational rooms, large and fully equipped cafeterias, designated smoking spaces, fresh free coffee and fruits
Amaury Dutilleul-Francoeur
«I like Veeam because it has the feeling of a start-up company (easy processes, fast execution) with the power of a > $400 M company.»
Amaury Dutilleul-Francoeur
ANZ Channel Sales Manager, Sydney
«I like Veeam because it has the feeling of a start-up company (easy processes, fast execution) with the power of a > $400 M company.»

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