Salesforce admin

United StatesGeorgiaAlpharetta

The CRM System Administrator is responsible for all levels of Salesforce administration, including user training and supporting all Veeam users worldwide. In addition, the CRM System Administrator will be assigned special projects related to sales operations by the Director, Sales Operations.

Language Required

  • English

Responsibilities

  • Key Responsibilities: The responsibilities of CRM Administrator are broken up into two sections: Administration and User Training.
  • Administration:
  • Day to day administration of Salesforce 
  • Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles 
  • Perform data loading and merging / processing of duplicate records 
  • Develop and manage reports and dashboards 
  • Maintain Territory Management within Salesforce 
  • Create and maintain workflows, approval processes, and validation rules 
  • Assist in analyzing current sales processes and suggest improvements 
  • Identify Salesforce usage problems and craft technical /communication plans to remedy 
  • Help integrate new functionality from Salesforce releases and upgrades, including plugins 
  • Continuously improve user’s Salesforce experience; focusing on speed, efficiency and shortening the sales cycle 
  • Troubleshoot escalated issues and tickets with Salesforce.com
  • User Training:
  • Train new and existing end users on the Salesforce CRM 
  • Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users

Qualifications

  • 3+ years of IT work experience and 1+ year of CRM administration experience 
  • Good writing, presentation, communication and organization skills
  • Fluent English

Additional skills

  • Salesforce.com experience
  • ADM201 certified

We offer

  • Work in a stable, dynamic company
  • Modern energetic multinational working environment
  • Interesting people, an excellent team of professionals
  • Extensive opportunities for professional growth and career
  • Flexible work schedule (work on European time)
  • Employment according to the Labor Code of the Russian Federation, “white” salary
  • An extended medical insurance policy
  • Opportunity to join the Veeam football team
  • Partial compensation of costs on fitness
  • Annual leave 28 days
Terry
«Veeam is a product with a lot of potential. It can continue growing with our assistance, not on its own, and it will provide many more opportunities. Because of this, it’s a hobby of mine to help this company grow.»
Terry
Customer Support Team Leader, Australia
«Veeam is a product with a lot of potential. It can continue growing with our assistance, not on its own, and it will provide many more opportunities. Because of this, it’s a hobby of mine to help this company grow.»

For a quick vacancy search select a location, department or language:

 
 
 
 
All languages
Connect with us

Not ready to apply?
Keep in touch with Veeam!

20 jobs found

Manager, GTM Planning & Operations

Business Operations

Responsibilities

  • Manage Annual Business Planning for Alliances and Channel
  • Partner with Sales Leadership to determine annual business...

Multiple locations

English

Senior Consulting Engineer

Business Operations

  • Deliver implementation and consulting services, to meet the Veeam Software solution design and deliverables
  • Create white papers,...

Multiple locations

English

Resident Consulting Engineer

Business Operations

  • Implement and maintain, to meet the Veeam Software solution design and deliverables
  • Perform normal day-to-day administration of Veeam...

United StatesNew YorkNew York

English

Quality Assurance Engineer

Business Operations

  • Analysis of requirements and technical documentation, providing the feedback on it
  • Development and maintaining in relevant status of the...

RomaniaBucharest

English

Sr. Java Developer

Business Operations

  • Participate in every stage of the software design and development process, from requirements acknowledgment all the way to production

RomaniaBucharest

English

Sales Operations Manager - WW Renewals, Alliances, Channel & Cloud

Business Operations

  • Business partner to Global and Regional Leadership team for Renewals, Alliance, Channel and Cloud RTM
  • Drive weekly forecast process...

RomaniaBucharest

English, Romanian