You have an opportunity to be a part of our successful Sales Team. Learn more about different areas of Veeam Sales.
SVP, Worldwide Renewals and Customer Success
Jim Tedesco is an industry veteran with more than two decades of sales, operations and leadership experience. He is responsible for customer support offerings for the company’s end user customer base, customer satisfaction and continuing to grow the company’s industry-leading Net Promoter Score.
Jim has held numerous senior leadership positions, most recently as Executive Vice President of Corporate Sales and Business Development for a mobility application development software company where he led the worldwide corporate sales efforts across all market segments. Earlier, he was Senior Vice President of Worldwide Sales for ScriptLogic, acquired by Quest Software and now Dell Inc. (NASDAQ: DELL), and Senior Vice President Sales for CA (NYSE: CA). He has also held senior management roles, including Vice President North American Sales Operations and Senior Vice President Channel Sales.
Regional Sales Vice President, MEA, The UAE
I started in June 2011 as Regional Manager Sales ME, and now I’m a Regional Sales Director for ME and SAARC. My team has grown from one person to 45 since then.
I lead a team from the front and evangelize the amazing Veeam story and products.
You have to have a great attitude and work ethic.
Forget any preconceived ideas about how business should be done. Do it the Veeam way, and you will succeed.
EMEA Pre-Sales Vice President, Italy
I started in November 2010 as the first SE in Italy.
Well, I would say it’s been exceptional in my case. I went through all steps of professional growth in the Pre-Sales Team. I received the Hazelman Award in 2011, and a promotion to Senior SE in January 2012, Team Leader Italy January 2013 and Pre-Sales Director in March 2014.
Presales is a sort of glue between Sales, Marketing, Channel, and R&D. It’s quite difficult to keep the balance among all of them: we are succeeding only because of the amazing engagement and involvement of our team members. That’s the most important thing I’m focusing on in my role: keeping the team challenged, engaged and motivated.
Technical skills, sales drive, communication capabilities. The first one can be learned and the others can be tuned up, but in the end, they are innate.
I was once told that if you are not able to describe your job in three words, it’s not a job. I think Presales definitely falls into this category. Let me try: “Presales makes sure to convert the technical features of products into a solution for customer needs, and is crucial to support Sales and achieve business results.”
Because we work on the frontline, we need to be flexible and adaptable. We deal with both sides of the customer base: the management or stakeholders and the techies. They usually have opposite needs, require opposite approaches and have opposite attitudes. Personally, I like to deal with the different personalities of the team members, take care of their needs and move on their initiatives in order to fit them into the “big Presales project” and other company objectives.
I learned that listening to the team leads to making wiser decisions. I have also found myself liking the political part of this role. It's like playing chess: sometimes you move the pieces, sometimes you are just an observer, sometimes you are the piece that is moved by someone else. It’s quite complex, but I like it.
Talk with people. Build up your own network of contacts and friends in the workplace. Help to achieve day-by-day objectives, especially the short-term ones. The help you’ll get in return will be always higher. This is crucial for team spirit, professional development, business results and your own career growth.
As you know, Veeam has six core values. My favorite is "Innovate and Iterate.” It means to stay dynamic, keep looking at what's next, move step-by-step, enjoy each small achievement, always run on the edge, find new ways to solve problems and build something. I love the feeling that I am actively contributing to a common goal. That's a fire hasn’t gone out in me since I started.
Today, I think I can be considered as a Veeam veteran. For me, Veeam is like a family.
That’s simple — all the best ones do.
Senior Vice President, Global Renewals & Customer Success
Veeam is a cool, progressive and fast-paced company with great technology.
Jim has more than 20 years of extensive domestic and international sales-leadership experience and a passion for accelerating sales, generating new revenue streams and developing highly productive sales and account-management teams. Prior to joining Veeam, Jim was the Executive Vice President of Corporate Sales & Business Development at Kony Inc., where he built and led its worldwide sales organization and established best practices for demand generation, lead qualification, inside sales and field sales. He also held senior executive roles at CA Technologies, Infor and Quest Software, where he was responsible for building both direct and channel sales organizations.
Jim is responsible for customer support offerings for the company’s end user customer base, customer satisfaction and continuing to grow the company’s industry-leading Net Promoter Score.
An acquaintance of mine, who is very close with Ratmir Timashev, Co-Founder of Veeam, sent me an email. I was asked for my assistance to fill a position here at Veeam. I sent a few referrals in and after a brief conversation with Ratmir, he asked me to consider the position personally.
I have the best job in the industry. I work with the smartest, most talented people who are caring, dedicated and committed. My entire team is fully engrained in the business. They know what needs done and each of them rolls up their sleeves every single day to get it done. My role is to take away any roadblocks in their way and help reset the strategy and the direction.
There is nothing that I do not like about my job. It is fast-paced, exciting, rewarding and it comes with a whole host of benefits like being in the middle of one of the fastest-growing industries and working for a market leader. Veeam is in a unique position. Market share is the most critical thing for us and high, double-digit growth is what is expected. Anything less is unacceptable.
The overwhelming principle is to review the execution plan and make adjustments to drive greater sales efficiencies and higher margins.
My wish is that when they start at Veeam they are as excited about their role and their job in a few weeks, a few months and in a year as they were on day one!
Presales Director, LATAM
I started in April 2010 in Saint Petersburg as an nworks (MP/SPI) Product Consultant. It was a field-based job, and I covered all of EMEA and some APAC regions. I worked closely with inside and field sales teams as well as medium and large enterprise customers.
Each territory of the Emerging Markets and Latin America is unique, there are many cultural and ethnic specifics that you need to understand and know how to deal with. When I first moved to the Middle East from Europe, I was very surprised how people think so differently from one another. Sometimes, it’s like selling on another planet. As a Sales Engineer, you have to excel at both the technical and sales aspects. The job of an SE is very difficult and requires a massive personal contribution to succeed. SEs are very talented people, and I really enjoy working with our team because we help each other grow.
At Veeam, we deliver backup and disaster recovery solutions, but we also sell monitoring and reporting solutions. It’s an area in which SEs need to know a lot. You need to know the technical side as well as your competitors, customers and partners. You also need to be a great salesperson and speaker. This is why you need curiosity, a passion for technology, strong analytical and problem solving skills and the ability to build lasting relationships. Finally, if you want to succeed, you had better be a hard worker!
I’m building a team of technical salespeople at one of the fastest growing software companies in the world.
When you work for Veeam, you have a chance to be in the satisfaction phase of your job all the time. It is exciting to be part of a company where you can instantly see the result of your personal contribution. We have amazing products to sell. You can go to any customer and they need it! We have amazing R&D professionals, and they always go the extra mile to make something outstanding. Above all, we have an awesome team that is growing so fast, and people help each other to achieve our common goals.
No matter what your role is now, you are lucky if you are at Veeam because you have a great opportunity to reveal your talents and grow with the company. You just need to know that everything depends on you! If you do it right and give it all you’ve got, you will definitely build a successful career.
Director of Go-To-Market Planning and Business Analysis, Singapore
Conduct you own due diligence: Ask customers and resellers about Veeam and try to understand why a company with over $800 M last year is still achieving 1.5-digit growth. I don’t know if you like to work for the winner, but I do.
I started in 2014 as a business analyst for EMEA after working 2 years as a consultant at the Boston Consulting group. I was responsible at the time to improve the EMEA forecast, review internal processes and discover and propose new growth opportunities for business. I then gradually took over a project for Asia where I coordinated the implementations of different legal entities. Today, I support the APJ region from Singapore.
APJ is a very diverse IT market, with different level of maturity for datacenter technology. For example ANZ has one of the highest level of virtualization in the world which it’s not the case for all Asia countries. In all markets the key focus is to demonstrate that our solutions solve the availability gap that our customers may encounter. In APJ Cloud is expanding at a tremendous pace which is a fantastic opportunity for Veeam technology to disrupt the market.
Veeam has been a tremendous company to extend my professional capabilities: I have been able to manage multicultural teams in competitive environments, I was autonomous to propose and lead optimizations projects and I had the luck to work with the members of Veeam executive committee.
I would compare it as being a management consultant: I review processes, growth opportunities, business plans and provide recommendations. The main difference vs top consulting firm is the final output: if our recommendations are accepted we can really see them deployed quickly by the executive team at an operational level, which is very satisfying from a personal standpoint.
Being autonomous, having an overview of the whole company, and working with the smartest and quickest teams on the market place.
In order to be successful at my job, I need to be autonomous, have very strong analytical and presentation skills and be flexible enough to be in Shanghai on Monday and in Bangkok on Wednesday if the teams need me there.
Senior Vice President, Asia Pacific and Japan
Shaun McLagan, Veeam Senior Vice President, Asia Pacific and Japan, is responsible for leading Veeam’s growth across all markets in the Asia Pacific and Japan region.
Shaun is a veteran of the industry with more than 20 years of experience across sales, pre-sales and consulting roles. He is a global leader who has held positions with leading IT companies, including EMC, Oracle and HP in Singapore, Australia and Canada. Most recently, he served as Dell EMC Vice President, Asia Pacific and Japan for Data Protection Solutions. Shaun is an EMC veteran of 10+ years and previously led RSA in Australia and New Zealand.
He earned his bachelor’s degree in political science from the University of Western Ontario — King’s University College.
Senior Inside Channel Manager (Team Lead), Australia
The role is exciting, fast paced and ever changing. There are endless opportunities to succeed and get rewarded for hard work and persistence. The team is full of individuals who all bring unique insights, skills and perspectives to the role. It’s a fun team that is always willing to help.
Natasha is the Senior Inside Channel Manager (Team Lead) and has more than 5-and-a-half-years of experience at Veeam. Her role is to support a select number of managed partners and provide them access to resources, as well as to assist with training, certification and marketing plans. She is also responsible for looking after the Inside Channel team across Australia and New Zealand.
I started at Veeam on Dec. 19, 2011. I started as the Inside Channel Manager looking after New Zealand (based in Sydney, Australia).
Yes, I did change roles. My current role is a hybrid one: I am the Inside Channel Manager for SA/ WA/ QLD/ NT (effective from July 2017, when I moved from looking after New Zealand to the Australian region), and in January 2015, I became the Team Lead of the Inside Channel team. My new title is Senior Inside Channel Manager. This was a new role created because the inside team had grown large enough to require a team leader. I was excited to be selected for this role, but I knew it would be challenging because this was my first foray into management. I feel grateful that Veeam provided this opportunity to further my career and allow me to gain valuable experience in management.
I am responsible for managing a team of six Channel Managers and Developers. This includes one-on-ones, call shadowing, mentoring and assisting with queries from the team. I am also responsible for 20 - 30 Veeam Partners throughout SA/ WA/ QLD/ NT. My responsibilities include providing access to resources; assisting with quotes, training and certification; and assisting with marketing activities and forecasting.
I enjoy my role because it is dynamic and presents new opportunities and challenges on a daily basis. I enjoy working with my team and watching them grow and develop new skills.
I aspire to be the best team leader that I can possibly be. I am looking to succeed in this role and be open to new opportunities when they present themselves.
The Inside Channel team is responsible for looking after our partner community within Australia and New Zealand. My team consists of Channel Developers and Channel Managers. The role of the Channel Developer is to on board, enable and assist partners that are new to Veeam. The Channel Manager's role is to support a select number of managed partners, provide them access to resources, and assist with training, certification and marketing plans. Both roles are responsible for sub-10k revenue as well as the growth of revenue in the region across the partner community.
To be successful in the department, you have to be willing to learn, be self-motivated, have good time-management skills and be a team player. Successful employees are great communicators, able to multi-task and hard working.
I like the fact that I know I can have a significant and positive impact on my team, our revenue numbers and the business. I enjoy communicating with a variety of stake holders and meeting their business needs, and I love the thrill of closing large deals. I like seeing the progression of partners from net new partners — who know very little about our solutions — to proactive partners — who are self-sufficient in selling Veeam solutions.
My hope is that they progress through Veeam as a way to fulfil their chosen careers. I would like to see them utilize the resources that are available to them and take advantage of the many opportunities that their roles present.